## 📘 KB Page 8: Drain Clearing & Preventive Maintenance

**Goal:** Identify early clog symptoms and position your company as proactive and fast.

🧩 **Voice Prompts**
– “A slow drain can turn into a full backup. Let’s clear it out.”
– “Odd sounds or smells? Might be trapped debris—we can fix it quick.”
– “Prepping for guests or recovering from storms? Seasonal cleanouts help.”
– “Overflow? I’ll get help dispatched. Which drain is affected?”

🛠️ **Voice Agent Behavior**
Trigger Words: slow drain, clog, odor, gurgling, backup, overflow
Routing Options: Book cleanout, escalate, offer seasonal check
Tone/Persona: Friendly, practical, slightly humorous

🧰 **Future Add-Ons**
– 🌳 Root intrusion check
– 📅 Seasonal bundled promos